NAME & REGISTERED OFFICE: 44C HIGHGATE HIGH STREET, LONDON, N6 5HX, UNITED KINGDOM TEL: +44 20 3397 7744 MAILTO:ACCOUNTS@UKSTUDYCENTRE.COM UK STUDY GROUP LTD IS A COMPANY REGISTERED IN ENGLAND AND WALES WITH COMPANY NUMBER 10694347. WE ONLY ACCEPT PAYMENTS IN £, GBP.
Passport/ID card: All students are required to present their passport/ID card on their first day and the school will retain a copy. You are also required to provide and keep up to date your contact details in the UK and next of kin contact details in your own country.
Complaints: Problems and complaints with courses, accommodation and other services should be brought first to school's attention immediately and if it is not resolved to us so that we can help. We do not accept complaints made after your course has finished.
a. Cancellation of courses and accommodation BEFORE starting your course or arrival in the UK: If you want to cancel your booking before starting your course or before arrival in the UK, you must give notice in writing to us and to the school.
b. Cancellation of courses and accommodation BEFORE arrival in the UK when a student is refused a visa: If you want to cancel your booking before arrival in the UK, you must send us a copy of the visa refusal letter issued by the British Embassy/Consulate.
Generally all fees for English courses will be refunded less administrative charges. Full refunds to be made at the discretion of management within 14 working days. Please direct all refund enquiries to firstname.lastname@example.org.
UK Study Centre is not liable in the event of the agency being unable to supply services to which it is contractually bound resulting from causes outside our control, such as, but not limited to, natural disasters, labour disputes, government action, pandemics and the like. Refunds will not be made in such circumstances.